State Farm® Insurance Agent Shane Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anonamus “Juan”
November 1, 2024
5
out of
5
rating by Anonamus “Juan”
"Shane Taylor's agency is the perfect example of how a small business should be. Readily available when needed. Anticipating your needs. Freindly, knowledgeable. Definitely your good neighbor. Shane is easily accessible and his staff is so reliable it's always a pleasure to doing business. The whole office is equally friendly. I'd like to acknowledge Rancel for help getting me life coverage. And Evelyn and her team who are always so helpful and kind."
We responded:
"Thank you so much for your wonderful review! I'm glad you find our agency to be a great example of a small business. It's fantastic to know that our team, including Rancel, Evelyn, and her team, have been helpful and kind. We always strive to be readily available and anticipate our clients' needs. Your acknowledgment means a lot to us. If you ever need further assistance, we're here for you! - Shane Taylor - State Farm Insurance Agent, Encino, CA"
fernando calle
October 29, 2024
5
out of
5
rating by fernando calle
"I am very grateful for your help, you gave me confidence in my contract, thank you and I hope to be a client for many years."
We responded:
"Fernando, thank you for your kind words! I'm glad we could provide you with the confidence you needed in your contract. We look forward to serving you for many years to come. If you ever need assistance, don't hesitate to reach out. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Willy Judge
October 26, 2024
5
out of
5
rating by Willy Judge
"Very professional , he answered all my 100 questions and was so patient with me and my requirements.."
We responded:
"Willy, thank you for your wonderful review! I'm glad we could assist you and answer all your questions. Your patience and detailed requirements were appreciated, and I'm happy we could meet your needs. If you have any more questions or need further assistance, don't hesitate to reach out. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Michelle Sanchez
October 25, 2024
5
out of
5
rating by Michelle Sanchez
"Andrea was very helpful and sweet with assisting me with my moms payment😃"
We responded:
"Michelle, thank you for your kind words! I'm glad Andrea could assist you with your mom's payment. We appreciate your feedback and are always here to help with any future needs. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
dominiq Sotelo
October 25, 2024
5
out of
5
rating by dominiq Sotelo
"Andrea was great and very patient when it came to helping me. Definitely recommend her"
We responded:
"Hi Dominiq, Andrea is a valuable member of our team, and I'm glad she could assist you so well. Your recommendation means a lot to us. If you need any further assistance, we're here to help! - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Grecia Gonzalez
October 25, 2024
5
out of
5
rating by Grecia Gonzalez
"Tony, Thank you for the great customer service you provided to me and am sure to all your customers. Thank you for patience, thank you for finding the best deal possible for my family, and detail breakdown of my policies. Your kindness, compassione, and patience did not go unseen. Thank you."
We responded:
"Grecia, Thank you so much for your kind words! I'm glad to hear that Tony provided you with excellent customer service and took the time to find the best deal for your family. Your appreciation for his patience, kindness, and detailed explanations means a lot to us. We're grateful to have Tony on our team and are always here to assist you with any future needs. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Joanne Williams
October 25, 2024
5
out of
5
rating by Joanne Williams
"Rancel was awesome"
We responded:
"Hi Joanne, Rancel is indeed fantastic! I'm glad you had a great experience with him. If you need any further assistance, feel free to reach out. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Alicia Ontiveros
October 25, 2024
5
out of
5
rating by Alicia Ontiveros
"Evelyn provided very useful and important information, she was more than helpful and was successful when answering all my questions."
We responded:
"Alicia, thank you for your wonderful review! I'm glad Evelyn could provide you with the important information you needed and successfully answer all your questions. We're grateful to have her on our team. If you have any further questions or need assistance in the future, our office is here to help! - Shane Taylor - State Farm Insurance Agent, Encino, CA"
M7
October 25, 2024
5
out of
5
rating by M7
"Had a great and easy experience when getting my coverage from them. Tony was great! He gave me a great deal with not much hassle."
We responded:
"Thanks so much for your feedback, M7! It's great to know that Tony provided you with an easy and hassle-free process. I'm happy he was able to secure a great deal for you! Your satisfaction is very important to us, and we're honored you have chosen us to protect what matters most. - Shane Taylor - State Farm Insurance Agent | Encino, CA"
Osman Erazo
October 22, 2024
5
out of
5
rating by Osman Erazo
"Antonio Medina at State Farm provided exceptional service when helping me with my policy. From the start, he took the time to explain everything clearly, ensuring I understood all the details and felt confident with my coverage. His expertise and professionalism made the entire process smooth and stress-free. What really stood out was his commitment to my needs—he was always quick to respond, patient with my questions, and went above and beyond to find the best solutions. I couldn’t ask for a better agent. If you’re looking for someone who genuinely cares about their clients and provides top-notch service, I highly recommend Antonio Medina."
We responded:
"Osman, thank you for sharing your experience with Antonio! I'm glad to hear that he provided exceptional service and made the process smooth and stress-free for you. Antonio's commitment to your needs and his professionalism are truly commendable. We appreciate your recommendation and are always here to assist with any future needs or questions. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Jennifer Adderley
October 12, 2024
5
out of
5
rating by Jennifer Adderley
"Evelyn is very kind, and have outstanding customer service. She was very knowledgeable about the policy that I was getting for my vehicle. Andrea is also was outstanding with great customer service and assisting me. Statefarm really care about their customers ❤ I'm a very happy customer ☺"
We responded:
"Thank you, Jennifer, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Evelyn, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Diane Steiger
October 11, 2024
5
out of
5
rating by Diane Steiger
"Andrea helped me out with some details I did not understand. She was friendly and efficient!"
We responded:
"Thank you, Diane! I'm happy Andrea could assist you with the details and provide friendly and efficient service. We appreciate your feedback and are always here to help with any future needs. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Rancel Ramos
October 10, 2024
5
out of
5
rating by Rancel Ramos
"RANDAL WAS THE BEST, he help me with my life insurance"
We responded:
"Rancel, I'm glad to hear that Randal was able to assist you with your life insurance needs! We appreciate your positive feedback and are grateful to have Randal on our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Jessica bermudez
October 9, 2024
5
out of
5
rating by Jessica bermudez
"Tony is very friendly and helpful. He found the best coverage and price quickly."
We responded:
"Thank you, Jessica! I'm happy Tony could assist you in finding the best coverage and price so efficiently. We're grateful to have him on our team. If you need any further assistance, don't hesitate to reach out. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Elizabeth Arias
October 7, 2024
5
out of
5
rating by Elizabeth Arias
"Evelyn was an amazing help! She was so kind and helpful! She made the process easy to do and very easy to understand."
We responded:
"Elizabeth, thank you for your wonderful review! I'm happy to hear that Evelyn was able to assist you so effectively. We strive to make the process as smooth and understandable as possible. If you need any further assistance, our office is always here to help. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
teresa v
September 27, 2024
5
out of
5
rating by teresa v
"The Employees at this State Farm were so kind! Tony was able to help me out through the phone and get me set up in person super fast and easy! Evelyn and Andrea were lovely as well providing a clear understanding of my new insurance and reassuring me of any doubts! Thank you for being so kind to me yesterday!~"
We responded:
"Thank you, Teresa, for your wonderful review! I'm glad Tony was able to assist you quickly and efficiently, both over the phone and in person. It's great to hear that Evelyn and Andrea provided clear explanations and reassured you about your new insurance. We appreciate your kind words and are always here to help with any future needs! - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Y Perez
September 13, 2024
5
out of
5
rating by Y Perez
"Randel is the best insurance agent I’ve ever spoken to in the last 23 yrs of me dealing with insurance companies (by far)"
We responded:
"Randel is indeed a fantastic asset to our team, Y Perez! I'm happy to know that he has made such a positive impact on your experience over the years. We truly appreciate your kind words and your trust in our agency. If you ever need any further assistance, please don't hesitate to reach out. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
vanesssa ramirez
September 10, 2024
5
out of
5
rating by vanesssa ramirez
"Andrea was very helpful and sounded so genuine. Was very thorough and reassuring! She took her time to double check things for me and made sure to let me know if I had any other questions or concerns to go ahead and ask so she could help😇"
We responded:
"Thank you, Vanessa for the five-star rating! We’re honored to have you as a customer at our State Farm office in Encino, CA."
Nancy Martinez
September 9, 2024
5
out of
5
rating by Nancy Martinez
"Always a great experience when I contact Shane and his team! Andrea was extremely helpful! Took care of things quickly!"
We responded:
"Nancy, thank you for the amazing review! Jenny is a fantastic asset to our team, and we’re happy to hear she was able to help you with your auto insurance needs! We hope we’ll be able to fulfill your insurance needs for years to come!"
Tyrone Isuma
September 9, 2024
5
out of
5
rating by Tyrone Isuma
"Evelyn was the best!!! Very helpful very polite."
We responded:
"Thank you, Tyrone! I'm glad to hear that Evelyn was very helpful and polite. We appreciate your positive feedback and are always here to assist you with any future needs. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Navik Nanubhai
September 6, 2024
5
out of
5
rating by Navik Nanubhai
"Evelyn Palomo was superb at helping me setup an auto policy tailored to my exact needs. Usually I'm the type of person to do setup these type of things online, but this time I decided to go in-person and I am glad I did! I can tell Evelyn is very knowledgable about setting up insurance policies and I am grateful for her patience as she was walking me through my options and teaching me a few things along the way. She helped me realize which coverages I should prioritize over others based on my situation, which also saved me some $$$. :)"
We responded:
"Navik, Thank you for your fantastic review! I'm glad Evelyn could assist you in setting up an auto policy that fits your needs perfectly. It's wonderful to know she provided knowledgeable guidance and helped you prioritize the right coverages, saving you money in the process. We appreciate your trust in our office and are always here to help with any future needs or questions. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
darlene olivares
September 6, 2024
5
out of
5
rating by darlene olivares
"Will always recommend!!! Best team, really attentive and friendly. Best part, they will find ways to help your policy be more pocket friendly!!!!"
We responded:
"Darlene, thank you for your wonderful review! I'm glad our team could provide attentive and friendly service while helping make your policy more affordable. We appreciate your recommendation and look forward to assisting you with any future needs. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Jaime Rodríguez
September 5, 2024
5
out of
5
rating by Jaime Rodríguez
"Nice 🙏🙏🙏"
We responded:
"Thank you, Jaime! I'm glad you had a positive experience with our office. If you need any further assistance, feel free to reach out. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Juan Rodriguez
September 2, 2024
5
out of
5
rating by Juan Rodriguez
"Very helpful and professional! I will recomend it"
We responded:
"Juan, thank you for your kind words and recommendation! I'm glad you found our service helpful and professional. If you ever need further assistance, we're here to help. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Selma
August 30, 2024
5
out of
5
rating by Selma
"I needed help quickly & Shane was very efficient and patient! I was able to get serviced right away & left satisfied with my new insurance coverage."
We responded:
"Selma, thank you for your wonderful review! I'm glad we could assist you quickly and efficiently. It's great to know you left satisfied with your new insurance coverage. If you need any further assistance, don't hesitate to reach out. - Shane Taylor - State Farm Insurance Agent, Encino, CA"