State Farm® Insurance Agent Shane Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mar Castro
November 24, 2025
"Shane- is very friendly and sufficient and makes the transaction seamless. He will guide you in every step of the way. play by play. any mishaps or error, he’s on top of it. and he will make it right."
"Thank you so much for sharing your experience with Shane Taylor’s Agency! Your feedback means a lot to us, and we’re glad we were able to guide you smoothly and resolve any issues that came up. If you need further assistance, please don’t hesitate to reach out! "
Ariadne Alvarez
November 13, 2025
"Evelyn is amazing! She answered my questions and took the time to hear me out. She helped me with auto insurance and explained into detail my best option. Such a pleasure speaking with her."
"Thank you Ariadne for sharing your experience! We’re so glad to hear Evelyn took care of you and helped explain your auto insurance options in detail. She truly enjoys helping customers and your kind words mean a lot. "
Aumpawan Vong
October 31, 2025
"Shane Taylors team was great! Very helpful and provided amazing service!"
"Thank you Aumpawan for your kind words. We’re glad to hear you had a great experience with our office. Looking forward to continue serving your insurance and financial needs. "
Beaut Vong
October 31, 2025
"I had an amazing experience talking with Francisco! He explained everything super clearly and quickly which I found very helpful! I really appreciate the service and would greatly recommend him!"
"Thank you Beaut for your kind words. We’re happy to hear Francisco provided you with a great experience. We appreciate you taking the time to share your experience. "
B F
October 31, 2025
"Andrea was so helpful and very informative when asking for quotes on my car. Thank you!"
"Thank you for sharing your experience with Andrea. We truly appreciate you taking the time to let us know. "
Andrew Ramos
October 31, 2025
"I called Shane Taylor’s office regarding homeowners insurance, and they were so helpful with referring me to brokers who can assist me. Their customer service is excellent!! Had 0 headaches!"
"Thank you Andrew for sharing your experience with our office. Please don’t hesitate to reach out anytime. We’ll be glad to assist you. "
DericksMindset
October 31, 2025
"It was a pleasure getting services from Evelyn Palomo. Thanks for your help."
"Thank you Derick for sharing your experience with Evelyn. We truly appreciate you taking the time to let us know and we’re always here to help. "
mayyra saballos
October 31, 2025
"I had a great experience with Shane Taylor’s office. Yaznelly helped me with my car insurance questions and made everything super easy to understand. She was patient and friendly. I really appreciate her help and would definitely recommend this office to anyone looking for great service!"
"Thank you so much for the wonderful review! We are thrilled to hear your had a wonderful experience with our office. Yaznelly will be happy to know her patience and friendly service made everything easy to understand. We truly appreciate your recommendation and are always here to help whenever you need us. Thanks again for choosing our team. "
Camila Sanchez
October 31, 2025
"Andrea was very knowledgeable and amazing when providing assistance with information about insurance! Definitely recommend Shane Taylor’s Office for anyone who is looking not just for insurance but an amazing team to assist you!"
"Thank you Camila. We’re glad you had a great experience with Andrea. We truly appreciate you. Your kind words mean a lot. "
brisa meza ayala
October 23, 2025
"I had an amazing experience with andrea The customer service was top-notch. I highly recommend speaking with her .😊"
"Thank you, Brisa! I'm happy to hear about your amazing experience with Andrea. Our team is committed to providing top-notch service, and it's wonderful to know Andrea made such a positive impact. If you ever need anything else, feel free to reach out!"
Beatriz Maradiaga
October 22, 2025
"The service provided by Shane Taylor was amazing! He resolved all my insurance needs."
"Thank you, Beatriz! I'm happy to hear that Shane was able to assist with your insurance needs. We appreciate your feedback and look forward to helping you in the future. Let us know if there's anything else we can do for you!"
Rosie C
October 21, 2025
"Shane is incredibly reliable and always takes the time to explain things thoroughly. He’s very informative, patient, and consistently available to help whenever you need support. He’s also a great listener who truly takes your needs into account. Working with him is always a positive and reassuring experience."
"Thank you, Rosie! I'm happy to hear that you find our office reliable and informative. It's great to know that his patience and attentiveness make your experience positive and reassuring. If you ever need anything else, feel free to reach out!"
Alicia Yaffe
October 14, 2025
"Evelyn is friendly, patient, and effective. She talked me through various options to help my plans fit within my budget. Highly recommend."
"Thank you for your review, Alicia! I'm happy to hear that Evelyn provided you with friendly and effective service while helping you find options that fit your budget. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Tiko Arzumanyan
October 6, 2025
"I’ve had an excellent experience with Andrea at State Farm! She’s professional, friendly, and truly cares about her clients. Andrea took the time to explain all my options clearly and helped me find the best coverage for my needs without any pressure. She’s quick to respond, knowledgeable, and makes everything simple and stress-free. If you’re looking for an insurance agent who’s honest, reliable, and genuinely wants the best for you, Andrea is the one! Highly recommend her and her team — they go above and beyond every time."
"Thank you, Tiko! I'm happy to hear about your positive experience with Andrea. It's wonderful that she was able to provide clear explanations and find the best coverage for you. We appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
Renisha Moore
September 30, 2025
"I would really love to give a shout out to Fransisco. He really went above and beyond to expedite a request for me! A+ customer service and would recommend to anyone. Thank you guys!"
"Renisha, thank you for your fantastic feedback! I'm delighted to hear that Fransisco provided exceptional service and was able to assist you promptly. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Joseph G
September 19, 2025
"Andrea was courteous and thorough in providing me a quote."
"Thank you, Joseph! I'm glad Andrea was able to assist you with a detailed quote. We appreciate your feedback and are here for any insurance needs you might have. Let us know if there's anything else we can do for you!"
Oscar Salvatier
September 12, 2025
"I want to take a moment to recognize the exceptional service I received from State Farm, and in particular, from Evelyn Palomo. From the very beginning, the level of care, professionalism, and genuine concern she demonstrated has been truly outstanding. I never once felt like just another client; instead, I felt valued, respected, and cared for like family. Evelyn consistently goes above and beyond to ensure that my family’s best interests are protected, and that level of dedication is rare to find. What impressed me most is not just the quality of service, but the leadership, integrity, and humility that Evelyn and this agency consistently model. They lead with authenticity, operate with full transparency, and demonstrate a kind of genuine care that inspires trust and confidence. In an industry where clients often feel like numbers, this agency stands out by prioritizing people over profits. There are no hidden interests, no conflicts, just a real commitment to serving others with excellence. This is both an agency and an agent that I wholeheartedly recommend and one I will continue to work with for years to come. Their combination of professional expertise, strong leadership, and compassionate service sets a standard of excellence that is both rare and refreshing. Thank you, Evelyn, for your unwavering support, your professionalism, and the way you lead with care and integrity. It makes all the difference, and I am truly grateful."
"Thank you, Oscar, for your thoughtful review! I'm delighted to hear about your positive experience with Evelyn and our office. Your kind words about her dedication and the values we uphold mean a lot to us. We strive to prioritize genuine care and transparency in all our interactions. If you ever need anything else, feel free to reach out. We're here to support you and your family!"
Christine Elmassian
July 31, 2025
"Working with Evelyn is great! Super fast and professional!"
"Christine, thank you for your feedback! I'm happy to know that Evelyn provided you with fast and professional service. We're committed to maintaining this level of service for all our customers. Let us know if there's anything else we can assist you with!"
Ray mayrant
July 30, 2025
"Quick and easy."
"Thank you, Ray! I'm happy to know you found the process quick and easy. If you ever need anything else, feel free to reach out!"
Jorge Mario Zaparolli
July 29, 2025
"5 stars, with Shane Taylor I got a very good price, he was friendly and very fast to get my car insurance, I didn't have to go to his office, just one call and that's it! 👍🏻"
"Thank you, Jorge Mario, for your fantastic review! I'm happy to hear that you found the process quick and convenient. It's great to know you appreciated the friendly service and good pricing. If you need anything else, feel free to reach out!"
Tiffany
July 3, 2025
"Ask for Evelyn She is amazing and made me feel comfortable throughout the whole process. She is very thorough and is detailed oriented with explaining policies. My experience with her has been amazing even before I switched to State Farm as I searched for new insurance. She has made me feel welcomed and open to asking any questions I have. I am glad to have her be my go to person at State Farm. Honestly I am so happy to have her work with my policies. I’m glad to be with State Farm. Thank you!"
"Thank you, Tiffa, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear that our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Evelyn, who make sure that our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
A. Moret
July 1, 2025
"During a time of great uncertainty in the aftermath of the Eaton Fires, Evelyn and her team were able to find us a solution that fit our budget and needs to remediate our property. We are so grateful for her professionalism, thoroughness and patience. Thank you!"
"Thank you, A. Moret, for your thoughtful review! I'm happy to hear that Evelyn and the team were able to assist you during such a challenging time. Your appreciation for their professionalism and patience means a lot to us. If you need anything else, feel free to reach out!"
Carlos Knight B
June 20, 2025
"Excelente trato y eficaz la información por parte de la Srita Evelyn palomo, altamente recomendable !!"
"¡Gracias, Carlos! Me alegra saber que recibiste un excelente trato y una información eficaz de parte de Evelyn. Nos esforzamos por brindar un servicio de calidad y es genial saber que lo logramos. ¡Estamos aquí para cualquier cosa que necesites!"
Rayn Jerez
June 13, 2025
"Great customer service. Nice people and helped me with what I needed quickly. Would recommend."
"Thank you, Rayn! I'm happy to hear that you had a positive experience with our team and that we could assist you promptly. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
d m
June 1, 2025
"Shane, you are so incredibly trustworthy and caring. My family and I great appreciate you helping insure us"
"Thank you! I'm happy to know that you and your family feel well taken care of. Your trust means a lot to us, and we're here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"