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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Diana Sanchez

March 9, 2023

5  out of  5 rating by Diana Sanchez
"Shane was amazing at explaining what was included with the policy and how to get more coverage versus what would make it cheaper. So kind and patient!"

Nubia Rivas

March 8, 2023

5  out of  5 rating by Nubia Rivas
"(Translated by Google) Excellent attention at all times! (Original) ¡Excelente atención en todo momento!"

Erik Gonzalez

February 28, 2023

5  out of  5 rating by Erik Gonzalez
"RECOMMEND!! I reached out for an auto and home estimate and I received a wealth of knowledge in return. I initially spoke to Shane, who was great and easy to deal with; I was able to text him my information and had a rep get back to me within the hour. Evelyn was amazing, not only is she knowledgeable, her customer service was the best. She went through the estimate line by line, with scenarios that helped understand each coverage. Give them a call, they will take care of you too! Thank you, Shane and Evelyn!"

Grant Weinraub

February 24, 2023

5  out of  5 rating by Grant Weinraub
"Evelyn has helped me with my small business policy for years, the Shane Taylor team is the best!"

Kassandra Carapia

February 20, 2023

5  out of  5 rating by Kassandra Carapia
"Great customer service, thanks to Evelyn P. For providing all the necessary information needed."

Brian Zavala

February 20, 2023

5  out of  5 rating by Brian Zavala
"Shane and Giselle have been extremely helpful and insightful answering any questions I have. I would be completely lost without their assistance. Nothing but positive experiences 5/5."


February 20, 2023

5  out of  5 rating by BLANCA GOMEZ
""Jenny helped me out with switching over my insurance. Would definitely recommend ""

Jacqueline Melendez

February 20, 2023

5  out of  5 rating by Jacqueline Melendez
"Jenny is an amazing agent! Knowledgeable in all my insurance needs. Makes me feel confident that I am getting the best coverage for the price. Thank you Jenny !"

Kevin De Liban

February 2, 2023

5  out of  5 rating by Kevin De Liban
"Jenny, Giselle, and the whole team at Shane Taylor’s office are wonderful! They’re super responsive, offer great rates, and are always available to help out."

Mailene Webber

January 25, 2023

5  out of  5 rating by Mailene Webber
"Shane made this whole process seamless and easy! He’s fast, responsive and not only did he save us money but he saved us time. I would highly recommend him to all of my friends and family. Thanks again for providing an amazing customer service experience."

kunpeng li

January 24, 2023

5  out of  5 rating by kunpeng li
"Great experience and great price! I always have good experience with State Farm and this office is exceptional. I worked with Giselle and she is so patient, professional and knowledgeable."

Sylvia Wedderburn

January 23, 2023

5  out of  5 rating by Sylvia Wedderburn
"Shane was awesome! He pointed out details in my policy that I was unaware of, and also gave me a fair and honest pricing/quote with State Farm. I didn’t end up switching insurance, but with price hikes looming… I know I’ll be quick to call him right away with any further auto insurance policy needs. Super friendly and helpful, such a positive spirit over the phone, and a total pleasure to speak to. I highly recommend him if you want somebody personable who will be honest and patient with you. Great experience working with him! Thanks Shane!"


January 18, 2023

5  out of  5 rating by Rob
"Great service!!! Real happy with my policy!!!"

Samantha Jo Rudy

January 17, 2023

5  out of  5 rating by Samantha Jo Rudy
"I've been a State Farm customer for 14 years, and switched to this agency after moving to a new location. They have been extremely kind, responsive and helpful in the process of adjusting my policies and adding a new policy on a new vehicle. Jennifer was wonderful to work with. Highly recommend!"

elizeth ramos

January 12, 2023

5  out of  5 rating by elizeth ramos
"(Translated by Google) Hello very good afternoon excellent customer service thank you Evelin (Original) Hola muy buenas tardes excelente servicio al cliente gracias Evelin"

Juan Vallejo

January 9, 2023

5  out of  5 rating by Juan Vallejo
"Great customer service explains everything in detail will recommend to fam and freinds"

Carolina Acevedo

January 6, 2023

5  out of  5 rating by Carolina Acevedo
"Very quick and easy. Shane Taylor helped me and he was very responsive to my questions and concerns."

Madison Rodrigues

January 5, 2023

5  out of  5 rating by Madison Rodrigues
"Evelyn was such an amazing help, she was prompt with her work and went above a beyond to ensure I was given the best, prices, bundle and customer service! Thank you so much for your help and ongoing support Evelyn!"

Armen Mkrtchyan

December 31, 2022

5  out of  5 rating by Armen Mkrtchyan
"Very helpful always easy to get a hold of."

Royce Adkins

December 26, 2022

5  out of  5 rating by Royce Adkins
"It was super easy and stress free getting both car and homeowners insurance quotes from Jennifer Melendez at Shane Taylor State Farm. She made the process very simple and was always available with any questions I had. I highly recommend going through Jennifer for a great and seamless process!"

Karina Martinez

December 11, 2022

5  out of  5 rating by Karina Martinez
"Did a lot of research for car insurance and the insurances that I was considering weren't giving me as good coverage. I spoke to Evelyn L. Palomo at State Farm and she was wonderful. She was patient and gave me a lot of information even on things I've never even thought to ask. The coverage was great, the service was great and Evelyn was excellent. I recommend her and State Farm 100%"

Leo Najaryan

December 6, 2022

5  out of  5 rating by Leo Najaryan
"I highly recommend Shane Taylor for all your insurance needs. He is very knowledgeable, experienced and knows all the ins and outs. He has great work ethics and he is super professional. Awesome person, Awesome agent, Awesome services. Contact Shane and I guarantee he will take good care of you too."


November 29, 2022

5  out of  5 rating by MAX
"Very friendly and professional assistance. I will definitely recommend"

Jeff Ariz

November 25, 2022

5  out of  5 rating by Jeff Ariz
"Shane is great. I never had to worry. He was always 10 steps ahead and made the process super easy and great rates, great service, reliable coverage!"

Yu-Chen Shih

November 19, 2022

5  out of  5 rating by Yu-Chen Shih
"I've been trusting Jennifer Melendez with my personal insurance needs for a few years now and she's always super helpful, efficient, and on top of everything. Highly recommend working with her!"