Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark H

Mark H

January 23, 2026

5  out of  5
rating by Mark H
"It’s not often that you come across a business filled with people who valve the trust that’s place upon them and the importance of always doing the right thing. Today I had the pleasure of working with Evelyn Palomo. I found her to be well trained, knowledgeable and very professional. She provided with with great care, understanding and had me on my way very quickly."
We responded:
"Thank you very much for taking the time to provide your experience with our office. We’ll be sure to pass along your kind words to Evelyn. Looking forward to assisting you. "
Profile photo of Ghoncheh Ashtaree

Ghoncheh Ashtaree

January 23, 2026

5  out of  5
rating by Ghoncheh Ashtaree
"I had a great experience with State Farm, especially thanks to Evelyn. She was professional, patient, and very responsive, and she made everything clear and stress-free. I truly appreciate her support and highly recommend working with her."
We responded:
"Thank you for your sharing your kind words for Evelyn. We truly appreciate. Please don’t hesitate to contact our office if we can assist you with anything. "
Profile photo of Yvonne Leichter

Yvonne Leichter

January 22, 2026

5  out of  5
rating by Yvonne Leichter
"Francisco has been very helpful every time I needed his assistance; he is professional, knowledgeable and courteous with all my interactions with him."
We responded:
""Thank you so much for your kind words and positive feedback Yvonne! We're thrilled to hear that Francisco has consistently provided you with professional, knowledgeable, and courteous assistance. We’ll be sure to share your compliments with him. Please don’t hesitate to reach out if you need any further help!""
Profile photo of Marisa Gomes

Marisa Gomes

January 16, 2026

5  out of  5
rating by Marisa Gomes
"Francisco and the team are amazing!!"
We responded:
"Thank you very much for your kind words Marisa. We’re glad Francisco was able to provide you with outstanding support. "
Profile photo of Eduardo Jimenez

Eduardo Jimenez

January 16, 2026

5  out of  5
rating by Eduardo Jimenez
"Francisco, I recommend him for anyone who wants to be explained in detail the options there is for car insurance and he works continuously to get you the best rate. Great attitude and professional."
We responded:
"Thank you so much for your kind words Eduardo! We’re glad to hear that Francisco was able to explain the car insurance options in detail and worded hard to find you the best rate. Don’t hesitate to reach out if you need any further assistance. "
Profile photo of julio escobar

julio escobar

January 14, 2026

5  out of  5
rating by julio escobar
"I’m blessed to have Shane as my insurance agent and his staff are the definition of customer service, he makes us feel like family , always looking for our best interest, also State Farm is by far the best insurance, overall I have the best agent and insurance = perfect combo"
We responded:
"Thank you for the wonderful review, Julio! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State family!"
Profile photo of cory thompson

cory thompson

January 10, 2026

5  out of  5
rating by cory thompson
"Fransisco was the best super patient, transparent non judgmental super straight forward and worked with me shout out him MVP"
We responded:
"Thank you very much for your kind words Cory. We’re glad Francisco was attentive to your needs. "
Profile photo of Ana Chinchilla

Ana Chinchilla

December 5, 2025

5  out of  5
rating by Ana Chinchilla
"Evelyn Palomo was very helpful. She provide me with needed information and answered all my questions. Now days it is very rare to find good customer service. Most of the people are rude and do not like to provide much information. They send you to do everything on line. It is nice to talk to someone instead of a machine. Thank you Evelyn for your atención and kindness."
We responded:
"Thank you so much for your wonderful feedback Ana! We are delighted to hear that Evelyn provided you with the information and support you needed. We strive to offer excellent customer service and a personal touch, so your kind words truly mean a lot to us. We will be sure to pass along your appreciation to Evelyn. Thank you for choosing us, and please don’t hesitate to reach out if you need anything in the future!"
Profile photo of Mar Castro

Mar Castro

November 24, 2025

5  out of  5
rating by Mar Castro
"Shane- is very friendly and sufficient and makes the transaction seamless. He will guide you in every step of the way. play by play. any mishaps or error, he’s on top of it. and he will make it right."
We responded:
"Thank you so much for sharing your experience with Shane Taylor’s Agency! Your feedback means a lot to us, and we’re glad we were able to guide you smoothly and resolve any issues that came up. If you need further assistance, please don’t hesitate to reach out! "
Profile photo of Ariadne Alvarez

Ariadne Alvarez

November 13, 2025

5  out of  5
rating by Ariadne Alvarez
"Evelyn is amazing! She answered my questions and took the time to hear me out. She helped me with auto insurance and explained into detail my best option. Such a pleasure speaking with her."
We responded:
"Thank you Ariadne for sharing your experience! We’re so glad to hear Evelyn took care of you and helped explain your auto insurance options in detail. She truly enjoys helping customers and your kind words mean a lot. "
Profile photo of Aumpawan Vong

Aumpawan Vong

October 31, 2025

5  out of  5
rating by Aumpawan Vong
"Shane Taylors team was great! Very helpful and provided amazing service!"
We responded:
"Thank you Aumpawan for your kind words. We’re glad to hear you had a great experience with our office. Looking forward to continue serving your insurance and financial needs. "
Profile photo of Beaut Vong

Beaut Vong

October 31, 2025

5  out of  5
rating by Beaut Vong
"I had an amazing experience talking with Francisco! He explained everything super clearly and quickly which I found very helpful! I really appreciate the service and would greatly recommend him!"
We responded:
"Thank you Beaut for your kind words. We’re happy to hear Francisco provided you with a great experience. We appreciate you taking the time to share your experience. "
Profile photo of B F

B F

October 31, 2025

5  out of  5
rating by B F
"Andrea was so helpful and very informative when asking for quotes on my car. Thank you!"
We responded:
"Thank you for sharing your experience with Andrea. We truly appreciate you taking the time to let us know. "
Profile photo of Andrew Ramos

Andrew Ramos

October 31, 2025

5  out of  5
rating by Andrew Ramos
"I called Shane Taylor’s office regarding homeowners insurance, and they were so helpful with referring me to brokers who can assist me. Their customer service is excellent!! Had 0 headaches!"
We responded:
"Thank you Andrew for sharing your experience with our office. Please don’t hesitate to reach out anytime. We’ll be glad to assist you. "
Profile photo of DericksMindset

DericksMindset

October 31, 2025

5  out of  5
rating by DericksMindset
"It was a pleasure getting services from Evelyn Palomo. Thanks for your help."
We responded:
"Thank you Derick for sharing your experience with Evelyn. We truly appreciate you taking the time to let us know and we’re always here to help. "
Profile photo of mayyra saballos

mayyra saballos

October 31, 2025

5  out of  5
rating by mayyra saballos
"I had a great experience with Shane Taylor’s office. Yaznelly helped me with my car insurance questions and made everything super easy to understand. She was patient and friendly. I really appreciate her help and would definitely recommend this office to anyone looking for great service!"
We responded:
"Thank you so much for the wonderful review! We are thrilled to hear your had a wonderful experience with our office. Yaznelly will be happy to know her patience and friendly service made everything easy to understand. We truly appreciate your recommendation and are always here to help whenever you need us. Thanks again for choosing our team. "
Profile photo of Camila Sanchez

Camila Sanchez

October 31, 2025

5  out of  5
rating by Camila Sanchez
"Andrea was very knowledgeable and amazing when providing assistance with information about insurance! Definitely recommend Shane Taylor’s Office for anyone who is looking not just for insurance but an amazing team to assist you!"
We responded:
"Thank you Camila. We’re glad you had a great experience with Andrea. We truly appreciate you. Your kind words mean a lot. "
Profile photo of brisa meza ayala

brisa meza ayala

October 23, 2025

5  out of  5
rating by brisa meza ayala
"I had an amazing experience with andrea The customer service was top-notch. I highly recommend speaking with her .😊"
We responded:
"Thank you, Brisa! I'm happy to hear about your amazing experience with Andrea. Our team is committed to providing top-notch service, and it's wonderful to know Andrea made such a positive impact. If you ever need anything else, feel free to reach out!"
Profile photo of Beatriz Maradiaga

Beatriz Maradiaga

October 22, 2025

5  out of  5
rating by Beatriz Maradiaga
"The service provided by Shane Taylor was amazing! He resolved all my insurance needs."
We responded:
"Thank you, Beatriz! I'm happy to hear that Shane was able to assist with your insurance needs. We appreciate your feedback and look forward to helping you in the future. Let us know if there's anything else we can do for you!"
Profile photo of Rosie C

Rosie C

October 21, 2025

5  out of  5
rating by Rosie C
"Shane is incredibly reliable and always takes the time to explain things thoroughly. He’s very informative, patient, and consistently available to help whenever you need support. He’s also a great listener who truly takes your needs into account. Working with him is always a positive and reassuring experience."
We responded:
"Thank you, Rosie! I'm happy to hear that you find our office reliable and informative. It's great to know that his patience and attentiveness make your experience positive and reassuring. If you ever need anything else, feel free to reach out!"
Profile photo of Alicia Yaffe

Alicia Yaffe

October 14, 2025

5  out of  5
rating by Alicia Yaffe
"Evelyn is friendly, patient, and effective. She talked me through various options to help my plans fit within my budget. Highly recommend."
We responded:
"Thank you for your review, Alicia! I'm happy to hear that Evelyn provided you with friendly and effective service while helping you find options that fit your budget. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Tiko Arzumanyan

Tiko Arzumanyan

October 6, 2025

5  out of  5
rating by Tiko Arzumanyan
"I’ve had an excellent experience with Andrea at State Farm! She’s professional, friendly, and truly cares about her clients. Andrea took the time to explain all my options clearly and helped me find the best coverage for my needs without any pressure. She’s quick to respond, knowledgeable, and makes everything simple and stress-free. If you’re looking for an insurance agent who’s honest, reliable, and genuinely wants the best for you, Andrea is the one! Highly recommend her and her team — they go above and beyond every time."
We responded:
"Thank you, Tiko! I'm happy to hear about your positive experience with Andrea. It's wonderful that she was able to provide clear explanations and find the best coverage for you. We appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Renisha Moore

Renisha Moore

September 30, 2025

5  out of  5
rating by Renisha Moore
"I would really love to give a shout out to Fransisco. He really went above and beyond to expedite a request for me! A+ customer service and would recommend to anyone. Thank you guys!"
We responded:
"Renisha, thank you for your fantastic feedback! I'm delighted to hear that Fransisco provided exceptional service and was able to assist you promptly. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Joseph G

Joseph G

September 19, 2025

5  out of  5
rating by Joseph G
"Andrea was courteous and thorough in providing me a quote."
We responded:
"Thank you, Joseph! I'm glad Andrea was able to assist you with a detailed quote. We appreciate your feedback and are here for any insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Oscar Salvatier

Oscar Salvatier

September 12, 2025

5  out of  5
rating by Oscar Salvatier
"I want to take a moment to recognize the exceptional service I received from State Farm, and in particular, from Evelyn Palomo. From the very beginning, the level of care, professionalism, and genuine concern she demonstrated has been truly outstanding. I never once felt like just another client; instead, I felt valued, respected, and cared for like family. Evelyn consistently goes above and beyond to ensure that my family’s best interests are protected, and that level of dedication is rare to find. What impressed me most is not just the quality of service, but the leadership, integrity, and humility that Evelyn and this agency consistently model. They lead with authenticity, operate with full transparency, and demonstrate a kind of genuine care that inspires trust and confidence. In an industry where clients often feel like numbers, this agency stands out by prioritizing people over profits. There are no hidden interests, no conflicts, just a real commitment to serving others with excellence. This is both an agency and an agent that I wholeheartedly recommend and one I will continue to work with for years to come. Their combination of professional expertise, strong leadership, and compassionate service sets a standard of excellence that is both rare and refreshing. Thank you, Evelyn, for your unwavering support, your professionalism, and the way you lead with care and integrity. It makes all the difference, and I am truly grateful."
We responded:
"Thank you, Oscar, for your thoughtful review! I'm delighted to hear about your positive experience with Evelyn and our office. Your kind words about her dedication and the values we uphold mean a lot to us. We strive to prioritize genuine care and transparency in all our interactions. If you ever need anything else, feel free to reach out. We're here to support you and your family!"