State Farm® Insurance Agent Shane Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marc
July 4, 2026
"Great guy, quick and efficient, also very knowledgeable"
"Thanks so much for the awesome review Marc! We really appreciate your kind words—glad we could help quickly and efficiently, and that you found us knowledgeable. If you ever need anything else, we are here!"
Adam Quinones
July 3, 2026
"Evelyn is an absolute professional, my family and I highly appreciate her help. My car is currently in the body shop after someone crashed into me. Evelyn helped me through the process and made it all simple to understand."
"Hi Adam, thank you so much for your kind review. We’re glad Evelyn could help make a stressful situation easier for you and your family. We hope everything is back to normal soon, and we’re here if you need anything else."
Edith Valladares
July 2, 2026
"Evelyn was incredibly amazing. Helped me out right away. Great customer service"
"Edith, thanks for the wonderful review! We’re so glad Evelyn was able to help you right away and provided a great customer service. We truly appreciate your support!"
Fabiola Aguilar
June 24, 2026
"Evelyn is great and always available whenever I need help!"
"Fabiola, thank you for taking the time to leave such a positive review. Evelyn really cares about supporting our clients, and we’re glad she’s been there for you whenever you needed assistance."
Vahan Haytayan
June 24, 2026
"Evelyn was very helpful and patient. She answered all questions throughly! Thanks Evelyn!"
"Hi Vahan, Thank you so much for the 5-star review! We truly appreciate your support!"
Terrance Chukwumezie
June 23, 2026
"Ask for Francisco, he’s honest and he made the set up so easy. If I had any questions, he responded quickly and if I needed something emailed over, he took care of it right away. Top quality man for sure"
"Thank you very much for your kind words Terrance and 5 start review! We’re thrilled to hear that Francisco was able to provide you with the prompt service and support you needed. We take pride in being responsive and making insurance simple for our customers. We truly appreciate your trust and look forward to helping you for many years to come! "
Tiffany Lee
June 18, 2026
"I definitely have had an amazing experience Evelyn is truly what you call above and beyond super helpful always answers all of my questions and has always gotten me the best deal based on my needs highly recommend and always refer my family and freinds!!! 10yrs a loyal customer and wouldn’t go anywhere else!!"
"Hi Tiffany! Thank you for the five-star rating for Evelyn! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
Dream K
June 18, 2026
"I have the best relationship with Evelyn at State Farm ✨ I’ve been with them for yearssss, I couldn’t even tell you when I joined, it’s been that long. They have open communication so I always know what’s up with my policy. Detailed VMs so I don’t even have to call back. Evelyn has been beyond exceptional and kind I even have my family members with State Farm."
"Thank you so much for your kind words. We truly appreciate your loyalty and trust over the years. Evelyn is dedicated to providing clear and exceptional service, and we’re thrilled to hear that her efforts have made such a positive impact on your experience. Thank you for being part of our State Farm family- we forward to serving you for many years to come. "
Janet Recendez
June 18, 2026
"If I could give a million stars i would. Evelyn was so amazing she gave us an amazing deal through state farm. It was so fast and easy and way cheaper than the other quotes i was getting. Cant thank Evelyn enough and she is so sweet. Thank you again!!"
"Hi Janet, thank you so much for the million-star review ☺️! We are so grateful for the opportunity to earn your business. Evelyn works hard to provide outstanding service and help customers find great coverage at a competitive price, so your feedback means the world to us. Thank you for your trust, and welcome to our State Farm family! We look forward to serving you for many years to come. "
Amanda
June 11, 2026
"I was hesitant switching insurance after being with another company for over 10 years. Evelyn made the process so easy. She’s was accommodating, kind and professional. Answered all my questions and concerns. Replied to all my emails with rapid responses. I feel confident with the decision I made with switching to State Farm insurance after speaking with Evelyn and with all her help during the process."
"Hi Amanda, thank you so much for your kind review! We’re truly glad Evelyn was able to make the switch to State Farm feel easy and stress-free. We appreciate you taking the time to share your experience, and we’re here for you anytime you have questions."
Branislav Jankic
June 8, 2026
"Wonderful customer service! Great insurance"
"Thank you very much for the wonderful review Branislav! We truly appreciated. "
daniela a manriquez reyes
June 6, 2026
"Im so satisfied with the call I had with Andres and Fransisco about my new car insurance policy . They were very detailed on explaining and answering all my questions. I am really grateful, and satisfied with their service and level of professionalism . They are very knowledgeable in what they do ."
"Thank you so much for your wonderful review Daniela! We’re thrilled to hear you’re satisfied with your new car insurance policy and that Andres and Francisco took the time to explain everything clearly and answer all of your questions. Your kind words about their professionalism and expertise mean a lot to our team. We truly appreciate your trust and look forward to helping you anytime you need us."
Judi Brown
May 26, 2026
"He actually made laying my insurance bill fun!! I’d give him 6 stars if the system would let me."
"Thank you, Judi! We’re so glad you enjoyed the experience. Appreciate the love—hopefully the system gives you that 6th star next time! 😄"
Arash Gravori
May 22, 2026
"Unbelievably AMAZING team. I sometimes wonder if they have other clients! I am always treated as if I am the only client! They are all informed, organized, communicative, and responsive (they ALL do what they say they will ... I find that rare!). If the team is reading this .. Thank you!"
"Thank you so much for your incredibly kind review Arash! We’re thrilled to hear you feel supported—our team truly values clear communication, organization, and follow-through. We’re so grateful you chose us, and we’ll be here whenever you need anything."
Luis Vidales
May 16, 2026
"I’m. Glad that Andre’s Mendoza was able to get me the help needed with my car’s insurance .I will recommend to talk with him"
"Thank you for the kind review Luis! We’re glad Andres was able to get you the help you needed with your car insurance. We really appreciate your recommendation—please don’t hesitate to reach out if you need anything else."
Flinn Flexer
May 15, 2026
"Great agency!"
"Thanks so much for the wonderful review Flinn! We’re glad you had a great experience, and we appreciate your support—looking forward to working with you again."
Carlos Diaz
May 15, 2026
"Andrez Mendoza was so much help in finding a new insurance def recommend talking to him!!"
"Thank you so much for your review Carlos! We’re thrilled to hear that Andres was able to help you find the right insurance—your recommendation truly means a lot. We’ll be sure to pass along your kind words, and we’re here for you anytime you need us!"
SHELLEY LANER
May 9, 2026
"It is always a pleasure when calling this State Farm office. We have been working with Evelyn Palomo for many years, and she has always done a wonderful job for us. She gives great service. She's professional, efficient, kind and very knowledgeable. Shane Taylor is also great to work with. If they weren't there, we might start searching for another insurance company. It is them that keeps us there. Thank you for hiring the best!"
"Your review means a lot to our team Shelley! We’re grateful you’ve trusted our State Farm office for many years and that Evelyn Palomo has consistently taken great care of you. It’s also great to hear that Shane Taylor has been a pleasure to work with. Thank you for recognizing our team and for choosing us—we’re glad you’re here!"
Eileen T'Kaye
May 8, 2026
"I’ve been with State Farm for almost 40 years and I stay because my claims have been handled well and I stay because of the way the Shane Taylor Agency does business. Shane is great, knowledgeable and is always so helpful (although he hasn’t been my Agent for all those years because he’s too young for that) and Evelyn, the incredible Office Manager, is simply the best. If I ever have a question or need anything she always handles it - effortlessly - and if she needs to research an issue, she gets right back to me. Insurance is difficult and expensive and necessary so what helps is to have the best policies you can afford and you can understand and an Agency that cares enough to guide you through it and make sure you get as much help as possible when you need it."
"Thank you so much for the 5-star review Eileen! We truly appreciate your support and are delighted to hear you had a great experience. If you ever need anything else, please don’t hesitate to reach out!"
Marcie Elias
May 7, 2026
"Always outstanding service!!!"
"Thanks for the wonderful review Marcie. We’re glad you had such a great experience."
James Supreme
May 6, 2026
"I’ve had a great experience working with State Farm through Evelyn. She handles several of my policies and consistently provides 10/10 service. She’s responsive, knowledgeable, professional, and always makes the process smooth and stress free. It’s clear she genuinely cares about her clients and takes the time to make sure everything is handled properly. I’d highly recommend Evelyn to anyone looking for reliable insurance support and excellent customer service."
"Thank you so much for your kind review James! We’re thrilled to hear you’ve had a great experience with Evelyn. She’ll be glad to know her responsiveness, knowledge, and care made the process smooth and stress-free—she truly works hard for her clients. We appreciate your recommendation!"
Edwin Fuentes
May 3, 2026
"Called for a free quote and Mr. Andres quote me and was very patient and ready to help!"
"Hi Edwin, thank you very much for your kind words! We’re glad to hear that Andres was patient and helpful during your quote process. If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your feedback!"
Hugo Vico
April 30, 2026
"Shane Taylor’s team is awesome, especially Evelyn. In total my family has 6 cars insured with state farm, and it’s mostly because Evelyn helped us out so meticulously with all the details. Best branch in Los Angeles."
"Hi Hugo! Thanks for the great feedback. Evelyn really takes pride in making sure every detail is covered, so we’re happy it made a difference for you and your family. Best branch in LA—we love hearing that!"
Pablo
April 28, 2026
"Evelyn provides excellent service. She is prompt in her responses, knowledgeable, and consistently takes the time to answer all questions i have. I highly recommend her."
"Thank you so much for your kind words and recommendation Pablo! We're thrilled to hear that Evelyn provided you with prompt, knowledgeable, and attentive service. We’ll be sure to share your feedback with her. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!
"
Carolina Hernandez
April 27, 2026
"Hola mi es Maria Hernandez estoy muy contenta con la atención y amabilidad del agente Shane Taylor -State farm. Lo recomiendo al 100% tiene las mejores coberturas que no tienen otras aseguradoras ..Gracias Shane Taylor ."
"¡Gracias por las cinco estrellas, Maria! Nuestra oficina está aquí para servirle cuando nos necesite. Es un honor para nosotros que haya escogido nuestra oficina para proteger lo que más importa."