State Farm® Insurance Agent Shane Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Juan Camilo
November 27, 2024
"If you need insurance, do hesitate to reach out to this office! Everyone was super helpful, Andrea made the online process of super smooth! Thanks for all you help guys 🙏🏽"
"Juan Camilo, thank you for your fantastic review! We're so happy you found our team helpful and that Andrea made the online process smooth for you. Your kind words mean a lot to us. If you need any further assistance, don't hesitate to reach out. We're here for you!"
linda cabrera
November 27, 2024
"Amazing!!!! Tony was kind, honest, and patient!!! He was able to answer all my questions, and concerns. On top of that he helped me get an amazing quote. Thank you, so much!"
"Linda, thank you for sharing your experience! I'm glad Tony was able to assist you with kindness, honesty, and patience. It's wonderful to know he addressed all your questions and concerns while helping you secure a great quote. We appreciate your feedback and look forward to assisting you with any future needs!"
Alex Vazquez
November 27, 2024
"Evelyn was great while trying to get help getting a quote great customer service very friendly definitely made my choice easier to have State Farm"
"Alex, thank you for sharing your positive experience! I'm glad Evelyn could assist you with getting a quote and make your decision easier. We appreciate your kind words and look forward to continuing to provide you with great service. If you have any further questions or need assistance, feel free to reach out!"
leslie arreola
November 27, 2024
"Yaznelly was patient and great answering all my questions."
"Leslie, thank you for your wonderful review! I'm glad to hear that Yaznelly was able to assist you with patience and thorough answers. We appreciate your feedback and are here for any future questions or needs you may have!"
Sandi Garcia
November 27, 2024
"Easygoing experience ! Andrea was immediately attentive & quick with the payment processing. In and out with a breeze !! efficiency is always my favorite thing at any customer service establishment so thanks :)"
"Sandi, thank you for sharing your experience! I'm glad Andrea could assist you efficiently and make the process smooth. We always aim to provide quick and attentive service. If you need anything else, feel free to reach out!"
Joseph Mora Rios
November 27, 2024
"Shane was amazing at giving me a great quote. She helped me through the process of setting up my account and making sure I was all set in my plan."
"Joseph, I'm glad you had a positive experience with our office! It's wonderful to know that we were able to assist you with a great quote and guide you through setting up your account. We appreciate your feedback and are here for any future needs or questions you might have. Thank you for choosing us!"
Mateo Robles
November 27, 2024
"Evelyn was great when I needed help getting a quote She was able to answer any question that I had Thank you so much again !"
"Mateo, thank you for your wonderful review! I'm glad Evelyn could assist you with your quote and answer all your questions. We appreciate your feedback and are always here to help with any future needs."
juliana Roldan
November 26, 2024
"Andrea was very helpful And really sweet!! Thank you :) 🩷🩷"
"Andrea is a valued member of our team, and I'm happy to hear she was able to assist you so well! Thank you for your kind words, Juliana. If you need anything else, we're here to help!"
Eric zx10
November 18, 2024
"Called in for a quote, spoke with Shane himself, great service, really patient with my questions on coverage, helped me figure out what protections I need for myself and my vehicle. Signed up for coverage same day! Thanks Shane!"
"Eric, thank you for your fantastic review! I'm glad we could assist you with your coverage questions and help you find the right protections for you and your auto. It was a pleasure speaking with you and getting you set up with coverage the same day. If you have any more questions or need further assistance, don't hesitate to reach out. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Anonamus “Juan”
November 1, 2024
"Shane Taylor's agency is the perfect example of how a small business should be. Readily available when needed. Anticipating your needs. Freindly, knowledgeable. Definitely your good neighbor. Shane is easily accessible and his staff is so reliable it's always a pleasure to doing business. The whole office is equally friendly. I'd like to acknowledge Rancel for help getting me life coverage. And Evelyn and her team who are always so helpful and kind."
"Thank you so much for your wonderful review! I'm glad you find our agency to be a great example of a small business. It's fantastic to know that our team, including Rancel, Evelyn, and her team, have been helpful and kind. We always strive to be readily available and anticipate our clients' needs. Your acknowledgment means a lot to us. If you ever need further assistance, we're here for you! - Shane Taylor - State Farm Insurance Agent, Encino, CA"
fernando calle
October 29, 2024
"I am very grateful for your help, you gave me confidence in my contract, thank you and I hope to be a client for many years."
"Fernando, thank you for your kind words! I'm glad we could provide you with the confidence you needed in your contract. We look forward to serving you for many years to come. If you ever need assistance, don't hesitate to reach out. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Willy Judge
October 26, 2024
"Very professional , he answered all my 100 questions and was so patient with me and my requirements.."
"Willy, thank you for your wonderful review! I'm glad we could assist you and answer all your questions. Your patience and detailed requirements were appreciated, and I'm happy we could meet your needs. If you have any more questions or need further assistance, don't hesitate to reach out. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Michelle Sanchez
October 25, 2024
"Andrea was very helpful and sweet with assisting me with my moms payment😃"
"Michelle, thank you for your kind words! I'm glad Andrea could assist you with your mom's payment. We appreciate your feedback and are always here to help with any future needs. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
dominiq Sotelo
October 25, 2024
"Andrea was great and very patient when it came to helping me. Definitely recommend her"
"Hi Dominiq, Andrea is a valuable member of our team, and I'm glad she could assist you so well. Your recommendation means a lot to us. If you need any further assistance, we're here to help! - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Grecia Gonzalez
October 25, 2024
"Tony, Thank you for the great customer service you provided to me and am sure to all your customers. Thank you for patience, thank you for finding the best deal possible for my family, and detail breakdown of my policies. Your kindness, compassione, and patience did not go unseen. Thank you."
"Grecia, Thank you so much for your kind words! I'm glad to hear that Tony provided you with excellent customer service and took the time to find the best deal for your family. Your appreciation for his patience, kindness, and detailed explanations means a lot to us. We're grateful to have Tony on our team and are always here to assist you with any future needs. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Joanne Williams
October 25, 2024
"Rancel was awesome"
"Hi Joanne, Rancel is indeed fantastic! I'm glad you had a great experience with him. If you need any further assistance, feel free to reach out. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Alicia Ontiveros
October 25, 2024
"Evelyn provided very useful and important information, she was more than helpful and was successful when answering all my questions."
"Alicia, thank you for your wonderful review! I'm glad Evelyn could provide you with the important information you needed and successfully answer all your questions. We're grateful to have her on our team. If you have any further questions or need assistance in the future, our office is here to help! - Shane Taylor - State Farm Insurance Agent, Encino, CA"
M7
October 25, 2024
"Had a great and easy experience when getting my coverage from them. Tony was great! He gave me a great deal with not much hassle."
"Thanks so much for your feedback, M7! It's great to know that Tony provided you with an easy and hassle-free process. I'm happy he was able to secure a great deal for you! Your satisfaction is very important to us, and we're honored you have chosen us to protect what matters most. - Shane Taylor - State Farm Insurance Agent | Encino, CA"
Osman Erazo
October 22, 2024
"Antonio Medina at State Farm provided exceptional service when helping me with my policy. From the start, he took the time to explain everything clearly, ensuring I understood all the details and felt confident with my coverage. His expertise and professionalism made the entire process smooth and stress-free. What really stood out was his commitment to my needs—he was always quick to respond, patient with my questions, and went above and beyond to find the best solutions. I couldn’t ask for a better agent. If you’re looking for someone who genuinely cares about their clients and provides top-notch service, I highly recommend Antonio Medina."
"Osman, thank you for sharing your experience with Antonio! I'm glad to hear that he provided exceptional service and made the process smooth and stress-free for you. Antonio's commitment to your needs and his professionalism are truly commendable. We appreciate your recommendation and are always here to assist with any future needs or questions. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Jennifer Adderley
October 12, 2024
"Evelyn is very kind, and have outstanding customer service. She was very knowledgeable about the policy that I was getting for my vehicle. Andrea is also was outstanding with great customer service and assisting me. Statefarm really care about their customers ❤ I'm a very happy customer ☺"
"Thank you, Jennifer, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Evelyn, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Diane Steiger
October 11, 2024
"Andrea helped me out with some details I did not understand. She was friendly and efficient!"
"Thank you, Diane! I'm happy Andrea could assist you with the details and provide friendly and efficient service. We appreciate your feedback and are always here to help with any future needs. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Rancel Ramos
October 10, 2024
"RANDAL WAS THE BEST, he help me with my life insurance"
"Rancel, I'm glad to hear that Randal was able to assist you with your life insurance needs! We appreciate your positive feedback and are grateful to have Randal on our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Jessica bermudez
October 9, 2024
"Tony is very friendly and helpful. He found the best coverage and price quickly."
"Thank you, Jessica! I'm happy Tony could assist you in finding the best coverage and price so efficiently. We're grateful to have him on our team. If you need any further assistance, don't hesitate to reach out. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
Elizabeth Arias
October 7, 2024
"Evelyn was an amazing help! She was so kind and helpful! She made the process easy to do and very easy to understand."
"Elizabeth, thank you for your wonderful review! I'm happy to hear that Evelyn was able to assist you so effectively. We strive to make the process as smooth and understandable as possible. If you need any further assistance, our office is always here to help. - Shane Taylor - State Farm Insurance Agent, Encino, CA"
teresa v
September 27, 2024
"The Employees at this State Farm were so kind! Tony was able to help me out through the phone and get me set up in person super fast and easy! Evelyn and Andrea were lovely as well providing a clear understanding of my new insurance and reassuring me of any doubts! Thank you for being so kind to me yesterday!~"
"Thank you, Teresa, for your wonderful review! I'm glad Tony was able to assist you quickly and efficiently, both over the phone and in person. It's great to hear that Evelyn and Andrea provided clear explanations and reassured you about your new insurance. We appreciate your kind words and are always here to help with any future needs! - Shane Taylor - State Farm Insurance Agent, Encino, CA"