State Farm® Insurance Agent Shane Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mark H
January 23, 2026
"It’s not often that you come across a business filled with people who valve the trust that’s place upon them and the importance of always doing the right thing. Today I had the pleasure of working with Evelyn Palomo. I found her to be well trained, knowledgeable and very professional. She provided with with great care, understanding and had me on my way very quickly."
"Thank you very much for taking the time to provide your experience with our office. We’ll be sure to pass along your kind words to Evelyn. Looking forward to assisting you. "
Ghoncheh Ashtaree
January 23, 2026
"I had a great experience with State Farm, especially thanks to Evelyn. She was professional, patient, and very responsive, and she made everything clear and stress-free. I truly appreciate her support and highly recommend working with her."
"Thank you for your sharing your kind words for Evelyn. We truly appreciate. Please don’t hesitate to contact our office if we can assist you with anything. "
Yvonne Leichter
January 22, 2026
"Francisco has been very helpful every time I needed his assistance; he is professional, knowledgeable and courteous with all my interactions with him."
""Thank you so much for your kind words and positive feedback Yvonne! We're thrilled to hear that Francisco has consistently provided you with professional, knowledgeable, and courteous assistance. We’ll be sure to share your compliments with him. Please don’t hesitate to reach out if you need any further help!""
Marisa Gomes
January 16, 2026
"Francisco and the team are amazing!!"
"Thank you very much for your kind words Marisa. We’re glad Francisco was able to provide you with outstanding support. "
Eduardo Jimenez
January 16, 2026
"Francisco, I recommend him for anyone who wants to be explained in detail the options there is for car insurance and he works continuously to get you the best rate. Great attitude and professional."
"Thank you so much for your kind words Eduardo! We’re glad to hear that Francisco was able to explain the car insurance options in detail and worded hard to find you the best rate. Don’t hesitate to reach out if you need any further assistance. "
julio escobar
January 14, 2026
"I’m blessed to have Shane as my insurance agent and his staff are the definition of customer service, he makes us feel like family , always looking for our best interest, also State Farm is by far the best insurance, overall I have the best agent and insurance = perfect combo"
"Thank you for the wonderful review, Julio! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State family!"
cory thompson
January 10, 2026
"Fransisco was the best super patient, transparent non judgmental super straight forward and worked with me shout out him MVP"
"Thank you very much for your kind words Cory. We’re glad Francisco was attentive to your needs. "
Ana Chinchilla
December 5, 2025
"Evelyn Palomo was very helpful. She provide me with needed information and answered all my questions. Now days it is very rare to find good customer service. Most of the people are rude and do not like to provide much information. They send you to do everything on line. It is nice to talk to someone instead of a machine. Thank you Evelyn for your atención and kindness."
"Thank you so much for your wonderful feedback Ana! We are delighted to hear that Evelyn provided you with the information and support you needed. We strive to offer excellent customer service and a personal touch, so your kind words truly mean a lot to us. We will be sure to pass along your appreciation to Evelyn. Thank you for choosing us, and please don’t hesitate to reach out if you need anything in the future!"
Mar Castro
November 24, 2025
"Shane- is very friendly and sufficient and makes the transaction seamless. He will guide you in every step of the way. play by play. any mishaps or error, he’s on top of it. and he will make it right."
"Thank you so much for sharing your experience with Shane Taylor’s Agency! Your feedback means a lot to us, and we’re glad we were able to guide you smoothly and resolve any issues that came up. If you need further assistance, please don’t hesitate to reach out! "
Ariadne Alvarez
November 13, 2025
"Evelyn is amazing! She answered my questions and took the time to hear me out. She helped me with auto insurance and explained into detail my best option. Such a pleasure speaking with her."
"Thank you Ariadne for sharing your experience! We’re so glad to hear Evelyn took care of you and helped explain your auto insurance options in detail. She truly enjoys helping customers and your kind words mean a lot. "
Aumpawan Vong
October 31, 2025
"Shane Taylors team was great! Very helpful and provided amazing service!"
"Thank you Aumpawan for your kind words. We’re glad to hear you had a great experience with our office. Looking forward to continue serving your insurance and financial needs. "
Beaut Vong
October 31, 2025
"I had an amazing experience talking with Francisco! He explained everything super clearly and quickly which I found very helpful! I really appreciate the service and would greatly recommend him!"
"Thank you Beaut for your kind words. We’re happy to hear Francisco provided you with a great experience. We appreciate you taking the time to share your experience. "
B F
October 31, 2025
"Andrea was so helpful and very informative when asking for quotes on my car. Thank you!"
"Thank you for sharing your experience with Andrea. We truly appreciate you taking the time to let us know. "
Andrew Ramos
October 31, 2025
"I called Shane Taylor’s office regarding homeowners insurance, and they were so helpful with referring me to brokers who can assist me. Their customer service is excellent!! Had 0 headaches!"
"Thank you Andrew for sharing your experience with our office. Please don’t hesitate to reach out anytime. We’ll be glad to assist you. "
DericksMindset
October 31, 2025
"It was a pleasure getting services from Evelyn Palomo. Thanks for your help."
"Thank you Derick for sharing your experience with Evelyn. We truly appreciate you taking the time to let us know and we’re always here to help. "
mayyra saballos
October 31, 2025
"I had a great experience with Shane Taylor’s office. Yaznelly helped me with my car insurance questions and made everything super easy to understand. She was patient and friendly. I really appreciate her help and would definitely recommend this office to anyone looking for great service!"
"Thank you so much for the wonderful review! We are thrilled to hear your had a wonderful experience with our office. Yaznelly will be happy to know her patience and friendly service made everything easy to understand. We truly appreciate your recommendation and are always here to help whenever you need us. Thanks again for choosing our team. "
Camila Sanchez
October 31, 2025
"Andrea was very knowledgeable and amazing when providing assistance with information about insurance! Definitely recommend Shane Taylor’s Office for anyone who is looking not just for insurance but an amazing team to assist you!"
"Thank you Camila. We’re glad you had a great experience with Andrea. We truly appreciate you. Your kind words mean a lot. "
brisa meza ayala
October 23, 2025
"I had an amazing experience with andrea The customer service was top-notch. I highly recommend speaking with her .😊"
"Thank you, Brisa! I'm happy to hear about your amazing experience with Andrea. Our team is committed to providing top-notch service, and it's wonderful to know Andrea made such a positive impact. If you ever need anything else, feel free to reach out!"
Beatriz Maradiaga
October 22, 2025
"The service provided by Shane Taylor was amazing! He resolved all my insurance needs."
"Thank you, Beatriz! I'm happy to hear that Shane was able to assist with your insurance needs. We appreciate your feedback and look forward to helping you in the future. Let us know if there's anything else we can do for you!"
Rosie C
October 21, 2025
"Shane is incredibly reliable and always takes the time to explain things thoroughly. He’s very informative, patient, and consistently available to help whenever you need support. He’s also a great listener who truly takes your needs into account. Working with him is always a positive and reassuring experience."
"Thank you, Rosie! I'm happy to hear that you find our office reliable and informative. It's great to know that his patience and attentiveness make your experience positive and reassuring. If you ever need anything else, feel free to reach out!"
Alicia Yaffe
October 14, 2025
"Evelyn is friendly, patient, and effective. She talked me through various options to help my plans fit within my budget. Highly recommend."
"Thank you for your review, Alicia! I'm happy to hear that Evelyn provided you with friendly and effective service while helping you find options that fit your budget. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Tiko Arzumanyan
October 6, 2025
"I’ve had an excellent experience with Andrea at State Farm! She’s professional, friendly, and truly cares about her clients. Andrea took the time to explain all my options clearly and helped me find the best coverage for my needs without any pressure. She’s quick to respond, knowledgeable, and makes everything simple and stress-free. If you’re looking for an insurance agent who’s honest, reliable, and genuinely wants the best for you, Andrea is the one! Highly recommend her and her team — they go above and beyond every time."
"Thank you, Tiko! I'm happy to hear about your positive experience with Andrea. It's wonderful that she was able to provide clear explanations and find the best coverage for you. We appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
Renisha Moore
September 30, 2025
"I would really love to give a shout out to Fransisco. He really went above and beyond to expedite a request for me! A+ customer service and would recommend to anyone. Thank you guys!"
"Renisha, thank you for your fantastic feedback! I'm delighted to hear that Fransisco provided exceptional service and was able to assist you promptly. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Joseph G
September 19, 2025
"Andrea was courteous and thorough in providing me a quote."
"Thank you, Joseph! I'm glad Andrea was able to assist you with a detailed quote. We appreciate your feedback and are here for any insurance needs you might have. Let us know if there's anything else we can do for you!"
Oscar Salvatier
September 12, 2025
"I want to take a moment to recognize the exceptional service I received from State Farm, and in particular, from Evelyn Palomo. From the very beginning, the level of care, professionalism, and genuine concern she demonstrated has been truly outstanding. I never once felt like just another client; instead, I felt valued, respected, and cared for like family. Evelyn consistently goes above and beyond to ensure that my family’s best interests are protected, and that level of dedication is rare to find. What impressed me most is not just the quality of service, but the leadership, integrity, and humility that Evelyn and this agency consistently model. They lead with authenticity, operate with full transparency, and demonstrate a kind of genuine care that inspires trust and confidence. In an industry where clients often feel like numbers, this agency stands out by prioritizing people over profits. There are no hidden interests, no conflicts, just a real commitment to serving others with excellence. This is both an agency and an agent that I wholeheartedly recommend and one I will continue to work with for years to come. Their combination of professional expertise, strong leadership, and compassionate service sets a standard of excellence that is both rare and refreshing. Thank you, Evelyn, for your unwavering support, your professionalism, and the way you lead with care and integrity. It makes all the difference, and I am truly grateful."
"Thank you, Oscar, for your thoughtful review! I'm delighted to hear about your positive experience with Evelyn and our office. Your kind words about her dedication and the values we uphold mean a lot to us. We strive to prioritize genuine care and transparency in all our interactions. If you ever need anything else, feel free to reach out. We're here to support you and your family!"