State Farm® Insurance Agent Shane Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
SHELLEY LANER
May 9, 2026
"It is always a pleasure when calling this State Farm office. We have been working with Evelyn Palomo for many years, and she has always done a wonderful job for us. She gives great service. She's professional, efficient, kind and very knowledgeable. Shane Taylor is also great to work with. If they weren't there, we might start searching for another insurance company. It is them that keeps us there. Thank you for hiring the best!"
"Your review means a lot to our team Shelley! We’re grateful you’ve trusted our State Farm office for many years and that Evelyn Palomo has consistently taken great care of you. It’s also great to hear that Shane Taylor has been a pleasure to work with. Thank you for recognizing our team and for choosing us—we’re glad you’re here!"
Eileen T'Kaye
May 8, 2026
"I’ve been with State Farm for almost 40 years and I stay because my claims have been handled well and I stay because of the way the Shane Taylor Agency does business. Shane is great, knowledgeable and is always so helpful (although he hasn’t been my Agent for all those years because he’s too young for that) and Evelyn, the incredible Office Manager, is simply the best. If I ever have a question or need anything she always handles it - effortlessly - and if she needs to research an issue, she gets right back to me. Insurance is difficult and expensive and necessary so what helps is to have the best policies you can afford and you can understand and an Agency that cares enough to guide you through it and make sure you get as much help as possible when you need it."
"Thank you so much for the 5-star review Eileen! We truly appreciate your support and are delighted to hear you had a great experience. If you ever need anything else, please don’t hesitate to reach out!"
Marcie Elias
May 7, 2026
"Always outstanding service!!!"
James Supreme
May 6, 2026
"I’ve had a great experience working with State Farm through Evelyn. She handles several of my policies and consistently provides 10/10 service. She’s responsive, knowledgeable, professional, and always makes the process smooth and stress free. It’s clear she genuinely cares about her clients and takes the time to make sure everything is handled properly. I’d highly recommend Evelyn to anyone looking for reliable insurance support and excellent customer service."
Edwin Fuentes
May 3, 2026
"Called for a free quote and Mr. Andres quote me and was very patient and ready to help!"
"Hi Edwin, thank you very much for your kind words! We’re glad to hear that Andres was patient and helpful during your quote process. If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your feedback!"
Hugo Vico
April 30, 2026
"Shane Taylor’s team is awesome, especially Evelyn. In total my family has 6 cars insured with state farm, and it’s mostly because Evelyn helped us out so meticulously with all the details. Best branch in Los Angeles."
"Hi Hugo! Thanks for the great feedback. Evelyn really takes pride in making sure every detail is covered, so we’re happy it made a difference for you and your family. Best branch in LA—we love hearing that!"
Pablo
April 28, 2026
"Evelyn provides excellent service. She is prompt in her responses, knowledgeable, and consistently takes the time to answer all questions i have. I highly recommend her."
"Thank you so much for your kind words and recommendation Pablo! We're thrilled to hear that Evelyn provided you with prompt, knowledgeable, and attentive service. We’ll be sure to share your feedback with her. Your satisfaction means a lot to us, and we look forward to assisting you again in the future! "
Carolina Hernandez
April 27, 2026
"Hola mi es Maria Hernandez estoy muy contenta con la atención y amabilidad del agente Shane Taylor -State farm. Lo recomiendo al 100% tiene las mejores coberturas que no tienen otras aseguradoras ..Gracias Shane Taylor ."
"¡Gracias por las cinco estrellas, Maria! Nuestra oficina está aquí para servirle cuando nos necesite. Es un honor para nosotros que haya escogido nuestra oficina para proteger lo que más importa."
Alberto Ramos
April 16, 2026
"Great customer service, Shane was able to help me set up my new auto policy. Made the whole transaction smooth and easy. Plus got me a grate deal. I will definitely be referring him to all of my friends and family."
"Thank you so much for your kind words Alberto! We're thrilled to hear we were able to make setting up your new auto policy smooth and easy, and that you got a great deal. Your recommendation means a lot to us, and we truly appreciate you referring us to your friends and family. If you ever need any assistance in the future, please don’t hesitate to reach out!"
Paul Drinkwater
April 15, 2026
"A very nice experience with Evelyn. She knew all my contracts and payments for me to get the best deal from the company. Friendly and helpful for my new car addition as well. Always ask for her for good service."
"Thank you for sharing your positive experience with Evelyn! We're glad to hear she was knowledgeable about your contracts and payments, helping you get the best deal for your new car addition. It’s wonderful to know she provided friendly and helpful service. We’ll be sure to pass along your kind words to her. Looking forward to assisting you again—don’t hesitate to ask for Evelyn next time!"
Joann Culligan
April 14, 2026
"I have never been so happy with an insurance company as I am with State Farm"
"Thank you so much for your kind words Joann! We're thrilled to hear that you’re so happy with your experience at Shane Taylor State Farm Insurance Agency. Providing excellent service and support to our customers is our top priority, and your feedback truly means a lot to us. If you ever need anything, we’re here to help!"
Linda Pinkston
April 14, 2026
"Shane Taylor & his staff are excellent, helpful , professional & dependable. They always go an extra mile to assist me with all my transactions. I am very happy & satisfied with the services I receive from State Farm team under Shane Taylor’s leadership. I highly recommend this team to handle & assist you in all your transactions. You will not regret!"
"Thank you so much for your wonderful feedback Linda! We’re delighted to hear that Shane Taylor and the entire team have provided you with excellent, professional, and dependable service. Going the extra mile for our customers is something we truly value, and it’s rewarding to know that you feel well supported in all your transactions. Your recommendation means a lot to us, and we look forward to continuing to assist you whenever you need. Thanks again for choosing State Farm!"
Mark Rezekalla
April 3, 2026
"Yaznelly was very polite and professional overall great customer service"
"Hi Mark, thank you so much for your kind words! We’re glad to hear that Yaznelly provided you with polite and professional service. Delivering great customer service is very important to us, and your feedback means a lot. We look forward to assisting you again in the future!"
Vivian Rosenberg
March 31, 2026
"Shane and his staff especially Evelyn have been very hands on in explaining coverage details and all our options, thanks again Vivian Rosenberg"
Jesus Islas
March 24, 2026
"Great service! Evelyn was great at finding the right plan for us!"
"Thank you so much for your kind words Jesus! We're thrilled to hear that Evelyn was able to find the perfect plan for you. We appreciate your feedback and look forward to continuing to assist you!"
RUEBEN GONZALEZ
March 20, 2026
"Evelyn goes above and beyond with her customer service, and is a huge asset to the business."
"Hi Rueben, thank you for recognizing Evelyn’s exceptional dedication and outstanding customer service. She truly is a valuable asset to our team and consistently goes above and beyond to ensure our customers have the best experience possible. We’re fortunate to have her on board!"
Dorothy Beldad
March 2, 2026
"Evelyn Palomo from Shane Taylor's office has always been very helpful, whether it's for a property insurance or a personal auto insurance. I am very confident is her abilities to find you the best quote."
"Thank you so much for your kind words and continued trust Dorothy! We're thrilled to hear that Evelyn Palomo has been consistently helpful and able to find the best quotes for your property and auto insurance needs. Your confidence in her abilities means a lot to us. Please don’t hesitate to reach out if you need anything else — we’re always here to help!"
Gabriel Castillo
February 21, 2026
"10/10 Service ! I highly recommend this statefarm agency especially getting in contact with Evelyn who has helped me and answered any questions or concerns I have."
"Thank you so much for your fantastic 10/10 review Gabriel! We’re thrilled to hear that Evelyn was able to assist you and provide clear answers to your questions. Your recommendation means a lot to us. We’re always here to help with any future needs you may have!"
Evelyn Gabriel
February 20, 2026
"The agent named Evelyn , gave good customer service and treated me with much respect which made my day that she was so patient and polite!"
"Thank you for your kind words Evelyn! We’re so glad to hear that Evelyn provided you with respectful and patient service that made your day. She truly embodies the customer care we strive for at our agency. We appreciate your feedback and look forward to assisting you again in the future!"
Ever Ortega
February 18, 2026
"Excelente servicio, respondió todas mis preguntas y me ayudo a conseguir una excelente cobertura para mi corolla 2021 a un buen precio. Todos los demás lugares donde pregunté me dieron cotizaciones con precios muy elevados y con menos cobertura que la que termine comprando con Shane."
"¡Nos encanta ver reseñas como esta! Gracias por tomarse el tiempo para contarnos su experiencia con Shane Taylor State Farm Agencia de seguros. ¡Esperamos poder ayudarte a satisfacer sus necesidades de seguro en los próximos años!"
General Contractor
February 13, 2026
"Evelyn was amazing! She helped me through a challenging moment! She was helpful, kind and patient I recommend her and her crew!!! five stars!"
"Thank you very much for your kind words and recommendation! We're thrilled to hear that Evelyn was able to support you through a challenging moment with kindness and patience. Your five-star review means a lot to us and motivates our entire team to continue providing the best care possible. We truly appreciate you choosing us and look forward to assisting you again in the future!"
m h
February 7, 2026
"Evelyn is absolutely amazing ,answering all and every question you have about car and home insurance. Always get great customer service from this office.Thank you so much."
"Thank you so much for your kind words! We're thrilled to hear that Evelyn provided you with excellent service and was able to answer all your questions about car and home insurance. We truly appreciate your trust and look forward to continuing to assist you whenever you need us!"
yanett perez
February 4, 2026
"Excellent service! Very helpful, responsive, and easy to work with. Highly recommend this Shane Taylor- State Farm office."
"Thank you so much for your kind words and recommendation Yanett! We’re thrilled to hear that you found our service helpful and easy to work with. It’s always our goal to provide responsive and excellent support to our clients. If you ever need anything else, please don’t hesitate to reach out!"
Jennifer Troutman
February 3, 2026
"I would like to Thanks Evelyn Palomo for an amazing customer service and very professional. She answered all my questions and provided a quick response."
"Thank you for your kind words Jennifer! We’re so glad Evelyn could provide you with professional and prompt service. We appreciate your feedback and look forward to assisting you again in the future!"
Nicholas Galambos
February 3, 2026
"I worked directly with Evelyn and I'm impressed by her costumer service and commitment to finding me the best car insurance policy to match my needs. I would recommend her to anyone interested in getting a quote or insurance policy."
"Thank you for your wonderful feedback Nicholas! We’re thrilled to hear Evelyn provided you with excellent service and helped find the best car insurance for your needs. Your recommendation means a lot to us!"